Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your hat(s) must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase to the address on your packaging, we will provide you with a return address once you contact us.
Refunds - If Applicable
Once your return is received and inspected, we will send you an email to notify you that we have received your returned hat(s). We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be initiated, and a credit will automatically be applied to your original method of payment, it will approximately take 1-3 business days for the refund to be processed into your original payment method/bank account.
Late Or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at ASAP.
Only regular priced hats may be refunded, unfortunately sale hats cannot be refunded.
We only replace hats if they are defective or damaged. If you need to exchange it for the same hat, please contact us and wait for instructions from our team on where to send your return package.
When you contact our team regarding your return, we will provide you an address to ship to. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We would also like to advise you that we do not guarantee that we will receive your returned hat(s).
Please note that we do not do cover return shipping costs to us.